ClearPoint Metrics

Measure, Share, Compare.

Symantec Antivirus version 1.0

Scorecard Audience Description
Antivirus Coverage Operations

Antivirus Coverage illustrates coverage of assets by antivirus systems. This scorecard presents metric results for assets under management by antivirus systems, and policy compliance statistics for virus definition updates.

Antivirus Coverage By Asset Scope Operations

Antivirus Coverage illustrates coverage of assets by antivirus systems broken down by Asset Scope. This scorecard presents metric results for assets under management by antivirus systems, and policy compliance statistics for virus definition updates.

Antivirus Coverage Rollup Executive

The Antivirus Coverage control evaluates the exposure of hosts not being monitored by an antivirus system, or that have outdated virus definitions.

Antivirus Coverage Rollup by Asset Scope Executive

The Antivirus Coverage control evaluates the exposure of hosts not being monitored by an antivirus system, or that have outdated virus definitions.

Antivirus Exemptions Operations

Antivirus Exemptions presents trended metrics results for the percentage of assets exempt from antivirus management.

Antivirus Exemptions By Asset Scope Operations

Antivirus Exemptions presents trended metrics results for the percentage of assets exempt from antivirus management broken down by Asset Scope.

Automated Virus Protection Operations

Automated Virus Protection displays statistics for automatic virus remediation. This scorecard presents trended metric results for all virus events automatically remediated by an antivirus system and provides additional info on critical virus event remediation.

Automated Virus Protection By Asset Scope Operations

Automated Virus Protection displays statistics for automatic virus remediation broken down by Asset Scope. This scorecard presents trended metric results for all virus events automatically remediated by an antivirus system and provides additional info on critical virus event remediation.

Auto-Remediated Critical Viruses Operations

Auto-Remediated Critical Viruses presents trended metric results for the percentage of critical virus events successfully cleaned by an antivirus system.

Auto-Remediated Critical Viruses By Asset Scope Operations

Auto-Remediated Critical Viruses presents trended metric results for the percentage of critical virus events successfully cleaned by an antivirus system broken down by Asset Scope.

Hosts Covered by Antivirus Agents Operations

Hosts Covered by Antivirus Agents displays trended metrics results for the percentage of assets covered by antivirus management.

Hosts Covered by Antivirus Agents by Asset Scope Operations

Hosts Covered by Antivirus Agents displays trended metrics results for the percentage of assets covered by antivirus management broken down by Asset Scope.

Incident Response Operations

Incident Response illustrates incident response time. This scorecard presents trended metric results compared to user-defined policies for the time to remediate incidents.

Incident Response By Asset Scope Operations

Incident Response illustrates incident response time broken down by Asset Scope. This scorecard presents trended metric results compared to user-defined policies for the time to remediate incidents.

Incident Response Policy Operations

Incident Response Policy illustrates incident response time. This scorecard presents trended metric results compared to user-defined policies for time to remediate incidents.

Incident Response Policy By Asset Scope Operations

Incident Response Policy illustrates incident response time broken down by Asset Scope. This scorecard presents trended metric results compared to user-defined policies for time to remediate incidents.

Incident Response Time Operations

Incident Response Time provides statistics on the time to close incident response tickets. This scorecard presents trended metric results compared to user-defined policies for overall processing time to remediate incidents.

Incident Response Time By Asset Scope Operations

Incident Response Time provides statistics on the time to close incident response tickets broken down by Asset Scope. This scorecard presents trended metric results compared to user-defined policies for overall processing time to remediate incidents.

Malicious Code Rollup Executive

The Malicious Code Rollup evaluates the coverage of assets managed by an antivirus system. The effectiveness of this control is determined by the percentage of hosts covered in the scan, exempt hosts, severe threats identified and the number of clean hosts.

Malicious Code Rollup By Asset Scope Executive

The Malicious Code Rollup evaluates the coverage of assets managed by an antivirus system. The effectiveness of this control is determined by the percentage of hosts covered in the scan, exempt hosts, severe threats identified and the number of clean hosts.

Manual Virus Remediation in Policy Operations

Manual Virus Remediation in Policy presents trended metrics results for the percentage of viruses manually remediated within the time specified by user-definable policy.

Manual Virus Remediation in Policy by Asset Scope Operations

Manual Virus Remediation in Policy presents trended metrics results for the percentage of viruses manually remediated within the time specified by user-definable policy broken down by Asset Scope.

Manual Virus Remediation Time Operations

Manual Virus Remediation Time displays statistics for the number of days required to manually remediate virus events. This scorecard shows current and trended minimum, maximum, and mean values.

Manual Virus Remediation Time by Asset Scope Operations

Manual Virus Remediation Time displays statistics for the number of days required to manually remediate virus events broken down by Asset Scope. This scorecard shows current and trended minimum, maximum, and mean values.

Top Critical Viruses Operations

Top Critical Viruses lists the current ten most prevalent critical viruses in the organization by virus detection count.

Top Infected Hosts Operations

Top Infected Hosts indicates hosts most susceptible to virus infection. This scorecard lists the ten hosts with the highest number of virus events during the reporting period.

Top Viruses Operations

Top Viruses lists the current ten most prevalent viruses in the organization by virus detection count

Virus Count by Auto-Remediation Action Operations

Virus Count by Auto-Remediation Action illustrates the distribution of virus auto-remediation actions. This scorecard shows the total number of virus events cleaned, deleted, and quarantined.

Virus Count by Auto-Remediation Status Operations

Virus Count by Auto-Remediation Status illustrates the effectiveness of automated virus remediation efforts. This scorecard shows the distribution of virus events by auto-remediation status: successful, failed, or unknown.

Virus Definition Age Operations

Virus Definition Age presents trended metrics results for the average age of virus definitions. This scorecard shows minimum, maximum, and mean number of days since the last definition update.

Virus Definition Age by Asset Scope Operations

Virus Definition Age presents trended metrics results for the average age of virus definitions broken down by Asset Scope. This scorecard shows minimum, maximum, and mean number of days since the last definition update.

Virus Definition Age Statistics Operations

Virus Definition Age Statistics examines the latency in virus definition updates. It displays statistics on the number of days since last definition update and volume of definitions updated within policy.

Virus Definition Age Statistics by Asset Scope Operations

Virus Definition Age Statistics examines the latency in virus definition updates broken down by Asset Scope. It displays statistics on the number of days since last definition update and volume of definitions updated within policy.

Virus Definition Update Policy Operations

Virus Definition Update Policy displays trended metric results for the percentage of virus definitions updated according to the user-definable policy.

Virus Definition Update Policy by Asset Scope Operations

Virus Definition Update Policy displays trended metric results for the percentage of virus definitions updated according to the user-definable policy broken down by Asset Scope.

Virus Definition Version Distribution Operations

Virus Definition Version Distribution illustrates the distribution of each known virus definition across all agents.

Viruses Blocked Operations

Viruses Blocked presents trended metric results for the percentage of virus events blocked by an antivirus system.

Viruses Blocked By Asset Scope Operations

Viruses Blocked presents trended metric results for the percentage of virus events blocked by an antivirus system broken down by Asset Scope.

Viruses by Platform Operations

Viruses by Platform illustrates the distribution of virus events by operating system.

Viruses by Severity Operations

Viruses by Severity illustrates the distribution of virus events by severity level.

Virus Events Operations

The Virus Events scorecard presents metric results for volume, severity, and platform on which viruses were detected. The ten most prevalent viruses are also listed.

Virus Impact Operations

Virus Impact shows the impact of virus events and identifies the hosts most susceptible to virus infection. This scorecard presents trended metrics results for virus impact, lists the ten viruses with the highest impact ratings, and lists the ten hosts with the most virus infections.

Virus Impact Rating Operations

Virus Impact Rating presents trended metrics results for virus impact, and lists the ten viruses with the highest impact ratings. Impact rating is defined as total virus events weighted by virus severity.

Virus Impact Rating by Asset Scope Operations

Virus Impact Rating presents trended metrics results for virus impact, and lists the ten viruses with the highest impact ratings broken down by Asset Scope. Impact rating is defined as total virus events weighted by virus severity.

Virus Protection Operations

Virus Protection displays statistics for automatic and manual virus remediation. This scorecard presents trended metrics results for virus events remediated by an automated antivirus system, virus events remediated manually within user-definable policy, and ticket aging.

Virus Protection by Asset Scope Operations

Virus Protection displays statistics for automatic and manual virus remediation broken down by Asset Scope. This scorecard presents trended metrics results for virus events remediated by an automated antivirus system, virus events remediated manually within user-definable policy, and ticket aging.

Virus Protection Rollup Executive

Percentage of virus events that were blocked by an antivirus system. Information provided allows the organization to assess the effectiveness of the antivirus system.

Virus Protection Rollup by Asset Scope Executive

Percentage of virus events that were blocked by an antivirus system. Information provided allows the organization to assess the effectiveness of the antivirus system.

Virus Remediation Operations

Virus Remediation shows the distribution and success rate of virus auto-remediation actions. This scorecard presents trended metrics results for attempted remediation actions, and for remediation outcomes.

Virus Volume Operations

Virus Volume presents trended metrics results for the total number of virus events detected.

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