Measure, Share, Compare.

This scorecard is a template that illustrates the organizations overall performance. In addition, this displays rollup information as defined by the Control (Level 2) layer of the hierarchy.

Access Control Policies displays statistics on user access provisioning activity. This scorecard presents trended metrics results for account provisioning ticket processing time compared to policy.

Account Management illustrates how efficiently the organization manages user accounts. This scorecard presents trended metrics results for active accounts by account type, active idle accounts that never expire, and pending account provision and deprovision requests.

Account Requests Mean Close Time displays trended statistics for identity and access support ticket management. This scorecard presents metric results for account request processing time.

Active Account Expiration displays trended statistics for user account management activity. This scorecard presents metric results for average time to account expiration.

Content Filtering Statistics displays trended statistics for web content filtering. This scorecard presents metrics results for blocked and allowed content, and percentage of users accessing blocked content.

Deprovision Tickets Handled Within Policy illustrates the organization's adherence to account deprovision ticket duration policy.The scorecard displays trended metrics results for the percentage of deprovision requests closed within user-defined policy. The default policy is 10 days.

Login Activity displays statistics for user login activity and login frequency. This scorecard presents trended metrics results for volume and latency of successful and failed login attempts.

Password Auditing illustrates account password strength. The scorecard displays trended metrics results for the percentage of accounts with uncracked passwords.

Password Management Statistics presents statistics for password accounts and password age. This scorecard displays trended metrics results for accounts with expiring passwords, and passwords reset within policy.

Provision Requests Completed Within Policy assesses how well the organization adheres to access control policies relating to account provisioning process risk.

This scorecard examines the ability of the organization to ensure secure logins. It examines the distribution of failed and successful login attempts, so that the organization can determine if user-authentication controls are too restrictive, if there have been unauthorized access attempts, and if users have been diligent in safeguarding their sessions.

User Account Statistics displays trended statistics for user account management activity. This scorecard presents metrics results for percentage of active accounts, average time to account expiration, and the percentage of idle and perpetual accounts.